IWDS Case Management Manual (NIMS version released February 2004)
Note that there have been changes to the IWDS system that are not reflected in this basic manual.  Please contact Jim Potts at James.Potts@illinois.gov or Kris Theilen at Kristofer.Theilen@illinois.gov with any questions.
 

410400 IWDS Extensive Training for Case Managers.ppt

410400 Skills Assessment Solution.doc

410400 Skills Assessment.doc

410401 System Overview.ppt

410402 Lab 1 Set-up and Process a Customer.doc

410402 Process a Customer.ppt

410403 Create an Application Title 1A - Adult.ppt

410403 Lab 2 Create an Application Title 1A.doc

410404 Determine Eligibility.ppt

410404 Lab 3 Determine Eligibity.doc

410405 Create an Application Title 1Y - Youth.ppt

410405 Lab 4 Create Application Title 1Y - Youth.doc

410406 Lab 5 Register a Customer for Services.doc

410406 Register a Customer for Services.ppt

410407 Lab 6 Modify a Customer and add Application Details.doc

410408 Exit a Customer.ppt

410408 Lab 7 Exit a Customer.doc

410409 Create an Application Title 1D - Dislocated Worker.ppt

410409 Lab 8 Create an Application Title 1D Dislocated Work.doc

410410 Performance Management.ppt

410411 Reports.ppt

4104B Appendix B.pdf

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